The Ranking Pill #20šŸ’ŠRufus vs. Real Shoppers

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Rufus in the Real World

Hey Amazon rockstars!

Today’s issue is a special data-backed deep dive — and we’re tackling one of the most loudly hyped topics in every Amazon group, chat, mastermind, and seller thread lately:

RUFUS.

Yes… that Rufus.
The ā€œAI shopping assistantā€ everyone is suddenly treating like the second coming of Prime Day.

The question is:
Is it actually changing buyer behavior?
Or are we just talking to ourselves in the Amazon bubble?

Because instead of guessing…
we did what The Ranking Pill always does:

We asked real shoppers.
200 of them.

And the results?
Let’s just see…

Grab your coffee — let’s slice through the noise.

Rufus Poll — Executive Summary

Sample size: 200 Amazon shoppers
Question: ā€œHave you heard of Amazon Rufus?ā€

YES: 83
NO: 117

āž”ļø 58% of shoppers have never even heard of Rufus.
āž”ļø And among those who have heard, usage is… let’s say… humble.

Conclusion: Rufus matters — but it’s not the hill your listing should die on.

šŸ“Š Do Buyers Actually Use Rufus?

(Among the 83 who said ā€œYES, I know Rufusā€)

Here’s the breakdown based on real usage answers:

Usage Frequency

Examples

Approx Count

%

Rare / Very Rare / Not Often

ā€œRarelyā€, ā€œNot muchā€, ā€œNot oftenā€

~25–30

~33%

Occasional

ā€œSometimesā€, ā€œA couple times a weekā€

~10–15

~15%

Never / Haven’t Used Yet

ā€œNeverā€, ā€œHaven’t tried itā€

~10

~12%

Regular / Frequent

ā€œOnce a dayā€, ā€œAll the timeā€

1–3

~2% !!!

🧠 Insight: Even among people who know Rufus exists, adoption is still very early.
Most shoppers are not making it part of their buying process.

šŸŽÆ What People Use Rufus For

From open-text responses, these were the most common themes:

Most common:
• Product discovery (ideas, comparisons)
• Gift recommendations
• Clarifying product differences
• Quick search / alternatives
• Exploring features (ā€œWhat’s the best…?ā€)

Less common but interesting:
• Building shopping lists
• Using Rufus like a mini ChatGPT
• Getting recipes or inspiration

šŸ Insight:
People see Rufus mainly as a product-recommendation engine, not a full AI assistant yet.

⚔ Does Rufus Influence Buying Decisions?

Here’s the sentiment breakdown:

Positive / Helpful:

  • ā€œHelps me narrow optionsā€

  • ā€œUseful for ideasā€

Neutral:

  • ā€œSometimes check it but don’t trust it fullyā€

Negative / Skeptical:

  • ā€œNot reallyā€

  • ā€œI still read reviews insteadā€

  • ā€œLacks contextā€

šŸ Overall vibe:
Curious… but cautious.
Buyers are open to it — but they don’t depend on it.

🚫 What About People Who Don’t Know Rufus?

(117 people who never heard of Rufus)

When asked if they’d try it:
• ā€œNo thank you.ā€ → ~41%
• ā€œSure!ā€ → ~47%
• ā€œNot right now.ā€ → ~9%

🧠So, How Much Effort Is Enough?

⭐ A decent amount — but not too much. Here’s the real picture:

šŸ¤– Rufus matters because:

• It’s growing.
• Customers will eventually adopt it.
• Amazon is heavily investing in it.

BUT right now:
• Awareness = low
• Usage = low
• Trust = moderate
• Influence on buying = limited

šŸ“Œ Your real takeaway:

Optimize for Rufus… but prioritize traditional conversion signals FIRST.

Shoppers still rely more on:
• Price
• Reviews
• Images
• A+
• Title & bullets
• Search relevance

Rufus is a bonus layer, not a core ranking pillar (yet).

Let’s Talk Ranking šŸ”—

Want to talk about product launches or keeping your ranks steady?


šŸ“… Book a quick call with our team — we’ll dive straight into your products and strategy.

šŸ“° The News Capsule

Today we’re talking PPC.
And if you know me, you already know how much I love PPC.
(I don’t. Not even a little. 😭)

But we can’t escape it, so here’s what’s new:

šŸ‘‰ Amazon is now pulling key info from your PDP and auto-displaying it inside your Sponsored Products + Sponsored Brands ads.

No setup.
No toggle.
If you run SP or SB, you’re in.

These new ā€œSponsored Promptsā€ show quick PDP highlights — features, differentiators, complementary items — right in the ad, because shoppers don’t read… they skim.

And one more update from Unboxed:
šŸ‘‰ New long-form Sponsored Products video units are rolling out in search results.

More clarity.
Less friction.
Smarter buying decisions.

For the full breakdown, check out Janelle Page’s explainer (and definitely follow her if you aren’t already).

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šŸ’— Persistence in Real Life

Before we get lost in rankings, Rufus, and all things Amazon…
a tiny reminder:

šŸŽ„ We’re officially in the most beautiful time of the year.

In the middle of Q4 chaos, ads, budgets, and dashboards, don’t forget the stuff that actually matters:

✨ Slow down for a moment.
✨ Look around at the people you love.
✨ And if you can — offer a little help to someone who needs it.

A warm meal, a small gift, a kind message, a moment of your time…
It all counts.
More than we think.

May your week be full of joy, generosity, and at least one cup of hot chocolate that you actually drink while it’s still warm. šŸŽšŸ’—

Until next time, Keep Thriving!

Alina